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Energy Supply Customer Portal

Manage your sales portfolio and connect your resellers with GridHub Core. Provide insight into portfolios and validate sales to ensure high quality data entry into your back-end.
Involve your customers with GridHub Portal. Enable users to manage their customer data, look into contracts, invoices and metered data.

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Features

Gridhub Core

Stay on top of your lead to contract process. Configure reseller specific sales products and easily connect to all the market leading reseller websites. Have them manage the common backoffice tasks themselves so you can focus on data quality and competitive pricing for high customer satisfaction. Involve resellers in your customer retention and increase their loyalty. Provide real time insight in their portfolio and revenues to leverage their sales and commitment. 

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Gridhub Portal

Reduce the workload for your customer service. Allow your customers as many self-service options as you desire. Provide them with insights in their energy consumption, invoices, payment status and financial forecast. Provide offers for contract renewal directly in their portal to increase customer loyalty and lower your churn.

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Powered by Gridhub Core

Our software gathers and organizes reliable, transparent and 24/7 available data, and allows for optimization of processes by providing smart and agile algorithms, modeling- and visualization tools, while seamlessly connecting to external systems.

Gridhub core is provided by Ecedo.

24/7 Technical support

  • 24/7 standby service on critical business processes 
  • Provided by the standby support team for high priority issues

Cloud based hosting

  • Tailored private hosting
  • Primary in Europe and UK >99% SLA
  • Optional secondary region for failover
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